IMPORTANT: How do I reach StarNet?
Updated: Jun 24, 2021
It's a fact: StarNet is growing. A lot. 😍
According to our customer reviews, we have kept up with the demand and delivered on-time services to our customers in most circumstances, despite our client list reaching 160+. 👏
Well, it only gets better from here; With two new techs already serving your IT needs, we are making some changes necessary to keep the communications flowing and working for a team. 👍
You have been calling, texting, and emailing Dan to report trouble or ask a question. Now, Dan’s phone number, (423) 290-1623, is the main phone number for StarNet. Calls and text messages to this familiar number will be answered by our team, including Dan. When sending email to report trouble, please send your email to Support@StarNetTechnologies.com with a short description of the problem in the Subject line. Examples: “Jack’s PC is smoking” 😤 or “COMPANY OUTAGE – EMERGENCY” 😱
For non-technical, business-related or customer care questions, you can reach Melissa Guinn, our Director of Operations at Melissa.Guinn@StarNetTechnologies.com or (423) 635-1580 or via the main number.
We hope that your experience with StarNet will be enriched by these changes. Please let us know your thoughts on the matter. Thank you for entrusting StarNet with your IT needs. We appreciate you! ❤️